St. James Theatre - New York
General Information & Upcoming Events

Venue Information and Details

General Info

Please arrive early to allow extra time when entering the theatre for increased security.

Parking Details

Garages available in the surrounding area.

Phone Details

None

Open Hours Details

The St. James box office is closed until further notice.

Will Call Information

Available at Box Office during regular hours.
For full information about the will call policy at the St. James Theatre please call the venue.

Accessible Seating Info

There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.

Children Seating Details

All guests, regardless of age, require a ticket for entry. Disney intends Frozen for ages 8 and up. A limited number of booster seats are available at the theatre.