Times Union Center - Albany
General Information & Upcoming Events

Venue Information and Details

General Info

The Times Union Center continually reviews its security systems and procedures. As a result of these ongoing reviews, and with the goal of continuing to ensure a safe and comfortable environment for our guests, tenants, and co-workers, the Center has added numerous procedures and security measures to its existing comprehensive security program. Some of these additions will be visible to guests, including an increased presence of security and law enforcement, while others will go unnoticed. All changes have been implemented as normal, permanent operating procedure. Guests attending Times Union Center events are advised that bags, backpacks, luggage, coolers, parcels, briefcases, and like articles will be strictly prohibited from the facility. Further, no knives of any kind will be allowed, nor will any weapon of any kind be permitted on the premises. All guests will be subject to search, at the Times Union Center's discretion, of their person and/or possessions (including women's handbags of normal size, which may be allowed entry after such search). Patrons with prohibited articles will be turned away at the entrances, and no storage or "check-in area" will be provided for such items. Enforcement will be without exceptions. Center management is confident that these added precautions are prudent and will be welcomed and understood by our guests.

Parking Details

The main Times Union Center Garage is located directly behind the venue. Price varies by event. There are also numerous surface parking lots, garages and metered street parking around the venue.

Phone Details

(518) 487-2000

Open Hours Details

Box Office is located on the Market Street side of the venue. From Labor Day to Memorial Day - Hours M-F 10AM -6PM & Sat 10AM - 2PM Summer Hours (from Memorial Day to Labor Day) - Hours : M-Th 10AM - 5PM Closed Fri-Sun

Will Call Information

Will Call is located at main Box Office. Customers can pick up any time/day prior to event
For full information about the will call policy at the Times Union Center please call the venue.

Accessible Seating Info

This is an accessible venue. Venue is Accessible from Pearl Street Level with escalators and elevators to the concourse level. Venue parking in Times Union Center Garage (behind venue) is accessible via walkway on the 3rd floor of garage.

Children Seating Details

For most performances, all children over the age of 2 must have a ticket. Children under 2 without a ticket cannot take a seat; they must sit on your lap. For some family-type shows (e.g., Sesame Street Live), everyone who is 1 year old and over needs a paid ticket.