Guaranteed Rate Field - Chicago
General Information & Upcoming Events

Venue Information and Details

General Info

Guest are permitted to bring food items into the park in see-through plastic bags that can be stored underneath the seats. One sealed water bottle, 1 liter or less in size, per person may be brought into the park. Carry-in bags must be less then 16 X 16 X 8 and will be searched upon entry. No bottles cans or beverages other than water are allowed. Fans must remain in the level for which they have purchased tickets (i.e. - fans with tickets in the upper level must remain in the upper level).

Parking Details

Guaranteed Rate Field offers parking in lots located adjacent to the stadium both to the north and to the south. Parking can be purchased at the park or in advance for $20. Please note - all cash parking day of game is located in the south lots.

Phone Details

(312) 674-1000

Open Hours Details

Non Game Days: Monday through Friday 10:00 a.m-6:00 p.m. Saturday and Sunday 10:00 a.m.-4:00 p.m Game Days: Weekday Night Game 9:00 a.m.-9:00 p.m. Weekday Afternoon Game 9:00 a.m.-6:00p.m. Weekend Games: 9:00 a.m.-2hrs after start of game

Will Call Information

NEW! Ticketmaster Will Call Kiosks are available for will call pick-up on the day of the game! There are 2 will call kiosks located at each of the following gates: Gate 3, Gate 4, & Gate 5. Simply bring the credit card used to purchase the tickets to the kiosk, swipe your card and wait for your tickets to print! No more waiting in long will call lines! Kiosks are currently available for day of game will call pick-up only; advance pick-up and ticket sales are NOT available at the kiosks currently. Ticketmaster Will Call (phone or internet orders) may be picked up at any open ticket window at Guaranteed Rate Field on the day of the game, or before the day of game at least 48 hours after the order was placed, during regular box office hours.
For full information about the will call policy at the Guaranteed Rate Field please call the venue.

Accessible Seating Info

2008 Regular Season: Accessible seating is available in all price levels. In the lower level, accessible seating is in the back of the sections, and in the upper level, accessible seating is in the front of the sections. Ticketmaster sales of accessible seating is limited to four (4) tickets. If there is a larger request for accessible seating, please direct the order to Mary Weiss at the Guaranteed Rate Field Box Office at (312) 674-1000 ext. 5244, or Laura Arenas at (312) 674-1000 ext. 5246. Accessible elevators are located at Gate 4 entrance at the corner of 35th and Shields.

Children Seating Details

Children who are taller than the arm of the turnstile (approximately 36 inches) require a ticket of their own. Children smaller than the arm of the turnstile do not require a ticket of their own, but they must sit on the lap of an accompanying adult.