Broadway Playhouse at Water Tower Place - Chicago
General Information & Upcoming Events

Venue Information and Details

General Info

There are no refunds or exchanges on tickets purchased for Broadway In Chicago events. Cameras and recording devices are not allowed. Doors open 30 minutes prior to showtime. No outside food or beverages allowed.

Parking Details

Parking is available at Water Tower Place Parking Garage, located in the lover level of Water Tower Place. Enter just west on the theatre entrance on Chestnut St.

Phone Details

The Administrative offices of the Broadway Playhouse at Water Tower Place may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710.

Open Hours Details

Box office hours vary. Please call (312) 977-1700 for the current week's hours.

Will Call Information

Will Call tickets are available for pick up beginning one hour prior to showtime on the day of the event. Customer must present the credit card used to place the order, a valid picture ID, and the confirmation number.
For full information about the will call policy at the Broadway Playhouse at Water Tower Place please call the venue.

Accessible Seating Info

For wheelchair accessible seating please call Broadway in Chicago at 312-977-1700 ext. 1259

Children Seating Details

For most productions children under 5 are not permitted for the courtesy of the other patrons. Everyone is required to have a ticket.