Frank Erwin Center - Austin
General Information & Upcoming Events

Venue Information and Details

General Info

The following items are not permitted inside the Erwin Center: cameras (any kind), recording equipment, backpacks, weapons, noisemakers, banners, fireworks, food and beverages (any kind), or laser pointers. Approved bags include: Bags that are clear plastic and do not exceed 12" x 6" x 12" One-gallon clear resealable plastic storage bags Small clutch bags or purses do not have to be clear but cannot exceed 4.5" x 6.5". Prohibited bags include: Purses Diaper bags* Cases (camera, binocular, etc.) Backpacks Fanny packs Printed pattern plastic bags Reusable grocery totes Mesh or straw bags Duffle bags Large totes *Items normally carried in a diaper bag must be put into a clear plastic bag for venue entry.

Parking Details

UT and State garages and surface lots.

Phone Details

(512) 471-7744 Texas Box Office Charge By Phone (512) 477-6060.

Open Hours Details

Monday-Friday 10:00am-6:00pm Hours may be adjusted to accommodate event schedule.

Will Call Information

Purchased tickets designated for Will Call may be picked up at the Erwin Center immediately upon the completion of the sale. The person picking up the tickets must bring the credit card that was used to purchase the tickets along with a valid form of photo identification. The name on the credit card must be the same as the person picking up the tickets.
For full information about the will call policy at the Frank Erwin Center please call the venue.

Accessible Seating Info

Locations accessible by wheelchairs are reserved on the floor, arena and mezzanine levels. For any questions concerning ticket availability, please call Texas Box Office at (512) 477-6060.

Children Seating Details

Children under the age of two (2) do not need a ticket** if sitting on a parent's lap. **Family show exceptions.