Radio City Music Hall - New York
General Information & Upcoming Events

Venue Information and Details

General Info

ARRIVE EARLY: Please arrive one-hour prior to showtime. All packages, including briefcases and pocketbooks, will be inspected prior to entry. All patrons will continue to go through a screening process upon entry. As delays are expected, Radio City Entertainment requests that for all events, ticket holders arrive as early as possible. Guests are strongly discouraged from bringing packages, briefcases, knapsacks and video equipment to the Music Hall. No Smoking Allowed Anywhere in the venue No Recording Devices No Outside Food or Drink

Parking Details

Local Parking Garages Rockefeller Center Garage - 48th St. between 5th & 6th Aves. 31 West 52nd St. - between 5th & 6th Aves. 51st St. Garage - 140 West 51st St. between 6th & 7th Aves. 7th Ave. Garage - 810 7th Ave. @ 52nd St. and Broadway 155 West 48th St. - between 6th & 7th Aves.

Phone Details

General Information (212) 247-4777 Group Sales (212) 465-6100

Open Hours Details

Monday - Saturday: 10:00am to 8:00pm * The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.

Will Call Information

Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID
For full information about the will call policy at the Radio City Music Hall please call the venue.

Accessible Seating Info

RADIO CITY MUSIC HALL WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individualâ s companions. Radio City Music Hall reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, Radio City reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call Radio City Music Hall's Accessible Services Department at (212)465-6115. 3) Visit Radio City Music Hall's Box Office (see box office hours above 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Radio City Music Hall or to request any other accommodations, please call Radio City Music Hall's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET.

Children Seating Details

Children two years of age or older require a ticket for admittance into any event held at Radio City Music Hall. For some performances, children under two will be admitted without a ticket however, they must sit on the lap of their parent or guardian. Please see specific show policies applicable to children’s admissions. Certain productions have different age requirements for tickets. Please see specific show for this information. For "Barney" shows, children 12 months and older are required to have a ticket.