American Airlines Center - Dallas
General Information & Upcoming Events

American Airlines Center image

Venue Address

2500 Victory Avenue
Dallas, TX 75201

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Venue Information and Details

General Info

No professional cameras or video No selfie sticks No outside food or beverage No bottles or cans No weapons or firearms No illegal substances No laser pointers, beach balls, frisbees etc. Bags and purses will not be permitted. Wallet-size clutches no larger than 4.5in x 6.5in will be permitted. All persons ages 10 & older must wear a face covering except when actively eating and drinking in a ticketed seat. Smoking is not permitted on the premises. Re-Entry is not allowed at any event at the American Airlines Center. For certain situations, such as medical needs, re-entry can be approved by the Guest Services Supervisor at the door.

Parking Details

Parking is located on site and the charges are: Blue Parking : $20-$30 Silver Garage: $25-$30 The Lexus Garage $25-$30 Gold Garage $65-$99(when available) Orange Lot $35-$50 (when available) D Surface Lot Parking : $25-$30 (when available) Parking passes may be purchased in advance at, through ParkWhiz at or at the American Airlines Center website: Limited availability is sold at the venue box office. If guests have not pre-purchased parking, some lots may be available to purchase at arrival. All parking transactions are credit card & debit card only.

Phone Details

Box Office: 214-665-4797 Event Line: 214-665-4200 Parking Hotline: 214-665-4700 Dallas Mavericks: 214-747-6287 Dallas Stars: 214-467-8277

Open Hours Details

The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage). Due to the global coronavirus pandemic, the Box Office is operating under reduced hours. Please visit our website for the current hours of operation: Concert tickets are not available for purchase at the American Airlines Center Box Office on the day of the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center Box Office on the next business day.

Children Seating Details

Yes. For most events (some family shows may be excluded) children 2 years and over are required to have a ticket.

American Airlines Center Seating Chart

This seating chart for the American Airlines Center is an approximation of the seating arrangemnt at the venue

American Airlines Center seating chart

Upcoming Events

A list of the next upcoming events playing at the American Airlines Center - Dallas.

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